SORIVO / FAQ

Questions,
answered clearly.

Compatibility, functions, colours, shipping and returns — the important details before you order.

What is the difference between the SORIVO products?+

FoldCharge is a compact foldable 3-in-1 charging solution for compatible Apple setups. TrioDock is designed for compatible Samsung setups. HaloSound combines wireless smartphone charging with Bluetooth audio, a digital alarm clock and ambient lighting. FlexStand is a flexible phone and tablet stand and does not charge. SnapFold is a compact magnetic 3-in-1 charger for a compatible phone, smartwatch and wirelessly chargeable earbuds.

What does SnapFold 3-in-1 do?+

SnapFold combines magnetic smartphone charging with charging areas for a compatible smartwatch and wirelessly chargeable earbuds. Smartphone output is up to 15 W depending on device, case and power source. It folds compactly and is available in black, pearl white, pink and sky blue.

Which model is intended for Apple devices?+

FoldCharge is positioned for compatible iPhone, Apple Watch and AirPods setups. SnapFold is another compact 3-in-1 option for compatible phone, smartwatch and earbuds combinations. Always check exact compatibility on the product page before ordering.

Which model is intended for Samsung devices?+

TrioDock is designed around compatible Samsung Galaxy setups and can bring a compatible Galaxy smartphone, Galaxy Watch and Galaxy Buds together at one charging station.

What does HaloSound 5-in-1 do?+

HaloSound combines wireless charging for compatible smartphones, a Bluetooth speaker, a digital alarm clock, RGB ambient lighting and dimmable light in one compact device.

Does FlexStand charge my device?+

No. FlexStand is a shapeable, foldable stand for smartphones and tablets. Its silicone exterior provides grip and its bendable aluminium inner layer lets you adjust the viewing angle. It has no charging function.

Can I charge several devices at the same time?+

FoldCharge, TrioDock and SnapFold are 3-in-1 charging stations for several compatible devices in one setup. Actual charging performance depends on the devices, their cases and the power source used. HaloSound focuses on smartphone charging together with its light, sound and alarm functions. FlexStand does not charge.

Which colours are available?+

FoldCharge, TrioDock and HaloSound are available in black and white. FlexStand is available in black and orange. SnapFold is available in black, pearl white, pink and sky blue.

How much is shipping?+

Standard shipping within Germany costs €6.99. We currently deliver to addresses in Germany only. Final shipping costs are shown at checkout.

Can I return my order?+

Consumers have a 14-day right of withdrawal. Please see our returns and withdrawal policy for the exact conditions.

How can I contact SORIVO?+

For product, compatibility or order questions, email support@sorivostore.com. For order-related questions, include your order number when possible.